Does an AI receptionist work with ServiceTitan?

It can. ServiceTitan exposes an API that licensed partners use to read availability and create jobs; without a direct connector, the AI books into a shared calendar and your dispatcher confirms the job in ServiceTitan. Shtello Connect starts HVAC and plumbing clients on the calendar-sync path so calls are covered within days; ask about direct integration during setup.

Ask any vendor three questions: is the integration read-only or does it create jobs; which job types and business units it can book into; and what happens when ServiceTitan is unreachable. The right answer to the last one is that the AI keeps answering and sends the booking as a request.

Want this handled for you?

Shtello Connect sets up your AI front desk — calls, texts and website chat, 24/7, with appointment booking — from $199/mo plus usage. Hear the live demo