SMS Terms & Conditions

1. Program description

Shtello Connect provides AI virtual-receptionist services for local businesses. When you opt in, we send recurring automated text messages related to your account and service — including onboarding and account notifications, setup-call confirmations and reminders, demo follow-ups, billing confirmations, support replies, and occasional product updates.

2. How you opt in (consent)

You agree to receive text messages from Shtello Connect by submitting the demo or purchase form on shtelloconnect.com — where you provide your mobile number and check a box agreeing to receive texts — or by texting START, YES, or SUBSCRIBE to our number. Providing consent is not a condition of purchase.

3. Message frequency & cost

Message frequency varies based on your account activity and interactions. Message and data rates may apply per your mobile carrier plan. Shtello Connect does not charge for the text messages themselves.

4. Opt-out and help

You can cancel at any time by replying STOP to any message. After you send STOP, we will send a final confirmation and will stop sending messages; you may receive additional messages only if you opt in again. For help, reply HELP or email legal@shtelloconnect.com.

5. Supported carriers

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier and is not guaranteed by Shtello Connect.

6. Privacy

Your privacy matters to us. Mobile opt-in information and phone numbers are never sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy for full details on how we collect, use, and protect your information.

7. Changes to these terms

We may update these Terms from time to time. Continued participation in the messaging program after changes take effect constitutes acceptance of the updated Terms.