AI Receptionist for Medical & Family Clinics
Shtello Connect is a 24/7 AI front desk built for medical clinics. It answers every call, text and message, books appointments into your EHR and scheduler, and captures every lead — so you never lose a customer to voicemail or a busy line.
Set up your AI front desk →The problem for medical clinics
- Phone lines jammed at open and lunch
- Patients hang up on hold and don't call back
- No coverage for after-hours or weekend questions
Clinics lose a meaningful share of new-patient revenue to missed and abandoned calls every single week.
What Shtello Connect does for medical clinics
- Books and reschedules appointments and answers hours/location/insurance questions
- Triages urgent vs routine and routes urgent calls to staff
- Handles refill and records requests as messages to your team
- Confirms visits and cuts no-shows with reminders
- Answers in the patient's language (30+)
- Never gives medical advice — always takes a message for clinical questions
Simple pricing
12-month plan pricing, plus one-time setup. Minutes & texts billed on top. Cancel anytime after 3 months.
Start now →Frequently asked questions
Is it HIPAA-appropriate for a clinic?
It is built with medical-safety on: it never diagnoses or advises, collects only what you allow, and routes clinical questions to your staff. It is a front-desk assistant, not a clinical tool.
Can patients reschedule with the AI?
Yes — it books, reschedules and cancels against your scheduler and confirms by text, freeing your front desk for in-person patients.
Does it work for non-English speakers?
Yes, it answers naturally in 30+ languages so every patient is understood.