Can I keep my existing phone number with an AI receptionist?

Yes. You keep your number and forward calls to the AI — either all calls, only unanswered calls after a few rings, or after-hours only. Setup is a carrier forwarding code that takes minutes. Shtello Connect works with your existing landline, VoIP or mobile number.

Conditional forwarding ("no answer" or "busy") is the most popular setup: your team still answers first, and the AI catches everything they miss. Full forwarding is used by owners who want the AI to screen and book everything.

Want this handled for you?

Shtello Connect sets up your AI front desk — calls, texts and website chat, 24/7, with appointment booking — from $199/mo plus usage. Hear the live demo