AI Receptionist for HVAC Companies
Shtello Connect is a 24/7 AI front desk built for HVAC companys. It answers every call, text and message, books appointments into Housecall Pro, ServiceTitan & Jobber, and captures every lead — so you never lose a customer to voicemail or a busy line.
Set up your AI front desk →The problem for HVAC companys
- Techs are on rooftops, not answering phones
- No-heat calls at 9pm go to a competitor
- Summer/winter surges overwhelm the office
A single HVAC install runs into the thousands — one missed emergency call is a job handed to a competitor.
What Shtello Connect does for HVAC companys
- Books service calls, tune-ups and installs into your dispatch
- Answers pricing, service-area and availability questions
- Flags no-heat/no-cool emergencies and routes to on-call
- Captures job details (system, issue, address)
- Sends confirmations and on-my-way texts
- Handles the seasonal call surge without missed calls
Simple pricing
12-month plan pricing, plus one-time setup. Minutes & texts billed on top. Cancel anytime after 3 months.
Start now →Frequently asked questions
Can it book into Housecall Pro or ServiceTitan?
Yes — it books service calls and installs into your dispatch software and texts a confirmation. Housecall Pro, ServiceTitan and Jobber are supported.
Will it handle no-heat emergencies?
Yes — it flags true emergencies and routes them to your on-call tech, while booking routine jobs for the next slot.
Can it handle seasonal surges?
Yes — it answers unlimited calls at once, so a heat wave or cold snap never means missed jobs.