How do I forward my calls to an AI receptionist?

Dial a forwarding code from your business phone: on Verizon and AT&T, *72 plus the AI number forwards all calls and *73 cancels; on T-Mobile, **21*number# forwards all calls and ##21# cancels. Conditional (no-answer) forwarding keeps your team answering first. Shtello Connect sets this up with you on a test call.

RingCentral, Google Voice and other VoIP systems use a settings page instead of codes, with separate rules for business hours and after hours. Codes vary by plan, so confirm with your carrier and always make a test call from another phone.

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